Notice of Privacy Practices

At BlackBerry Health, LLC, we understand that your health information is personal and private. We are committed to protecting your health information and ensuring its confidentiality as required by law. This Notice of Privacy Practices (NPP) describes how we may use and disclose your health information and explains your rights regarding your health information.

Our Obligations to You

We are required by law to:

  1. Keep your health information private
  2. Provide you with this NPP that explains how we may use and disclose your health information
  3. Follow the terms of the NPP that is currently in effect

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes:

  1. Appointment Reminders and Health-Related Information: We may use your health information to remind you about upcoming appointments or provide information about treatment alternatives or other health-related benefits and services that may interest you.
  2. Business Associates: We may use and disclose your health information to trusted third-party entities who may access your Protected Health Information (PHI) to perform specific services on our behalf, while adhering to privacy and security regulations.
  3. Disclosures Required by Law: We may use and disclose your health information as required by law, such as to comply with a court order or a subpoena.
  4. Healthcare Operations: We may use and disclose your health information for our business operations, such as quality improvement activities, auditing and compliance, and customer service.
  5. Payment: We may use and disclose your health information to obtain payment for the services we provide to you, such as billing your insurance provider or a third-party payer.
  6. Public Health: We may use and disclose your health information to prevent and control disease, injury, or disability, including regulatory bodies such as the FDA and KHIE.
  7. Treatment and Clinical Services: We may use your health information to provide you with pharmacy services, including but not limited to filling prescriptions, consulting with healthcare providers, providing medication therapy management services, and other clinical services.
  8. Worker's Compensation: We may use and disclose your health information with worker's compensation or similar programs established by law, as necessary to comply with legal requirements.

Your Rights Regarding Your Health Information

You have the following rights regarding your health information:

  1. Right to Access: You have the right to request and receive a copy of your health information.
  2. Right to Request Amendments: You have the right to request that we amend your health information if you believe it is incorrect or incomplete.
  3. Right to Request Restrictions: You have the right to request restrictions on how we use and disclose your health information.
  4. Right to Confidential Communications: You have the right to request that we communicate with you about your health information in a certain way or at a certain location.
  5. Right to File a Complaint: You have the right to file a complaint with us or with the Secretary of Health and Human Services if you believe your privacy rights have been violated.

Contact Information

If you have questions or concerns about this NPP or your privacy rights, please contact our Privacy Officer at support@rxbb.io .


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This Notice is effective as of March 27, 2023.


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