HIPAA Privacy Policy

At BlackBerry Health, LLC, we are committed to protecting the privacy and confidentiality of our patients' personal health information (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations. This policy outlines our practices and procedures for safeguarding PHI and describes our patients' rights regarding their PHI.

Collection, Use, and Disclosure of PHI

  1. We collect and use PHI to provide quality patient care and carry out our business operations. We may disclose PHI to other healthcare providers, health plans, and certain government agencies for treatment, payment, and healthcare operations purposes.

Patient Rights

  1. Our patients have certain rights regarding their PHI, including the right to:
  2. Receive a copy of their PHI
  3. Request corrections to their PHI
  4. Request restrictions on the use and disclosure of their PHI
  5. Request confidential communications
  6. File a complaint if they believe their privacy rights have been violated

Safeguarding PHI

  1. We take appropriate measures to safeguard the privacy and confidentiality of our patients' PHI, including:
  2. Training our employees on HIPAA privacy and security rules
  3. Limiting access to PHI to only those employees who need it to perform their job duties
  4. Implementing physical, administrative, and technical safeguards to protect PHI from unauthorized access, use, or disclosure
  5. Conducting periodic risk assessments to identify potential vulnerabilities and taking steps to mitigate those risks
  6. Entering into business associate agreements with vendors and other third parties who may have access to PHI

Breach Notification

  1. If we discover a breach of unsecured PHI, we will notify affected individuals in accordance with HIPAA requirements.

Contact Information

  1. If you have questions or concerns about our HIPAA privacy policy or our privacy practices, please contact our Privacy Officer at support@rxbb.io .

Changes to this Policy

  1. We may update this HIPAA Privacy Policy from time to time. We will provide notice of any material changes to this policy on our website and/or by other means as required by law.


We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


By choosing BlackBerry Health, LLC for your healthcare needs, you are entrusting us with your PHI. We take this responsibility seriously and are committed to maintaining the privacy and confidentiality of your information.

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